Introducing RFID Wristbands
The 2018 Reebok CrossFit Games will be using high-tech, RFID enabled wristbands to maximize your CrossFit Games experience. Your wristband serves as your admission ticket to enter the Games fast—with just a quick tap of your wristband—so make sure it's registered ahead of time.
Outside Lands, Coachella, and many other major music festivals have turned to RFID enabled wristbands to allow attendees to come and go freely between venues. We believe it's a natural fit for the CrossFit Games. If you've never used them before it's important you take a few minutes to learn how they work.
When CrossFit Games ticket packages are purchased, you'll have the option to have the packages mailed to you or placed at will call. If you live in the United States and would like to have your packages mailed, your purchase must be completed by July 14, 2017. If a purchase is made after this date, your package will be available at will call. You will need to bring your confirmation email and a valid photo ID to will call to receive your CrossFit Games wristband.
Buyers from outside the United States must complete their purchases by June 30, 2017, in order to have their packages mailed. International buyers who purchase packages after June 30, 2017, may only claim their wristbands at will call.
Do NOT put your wristband on until the morning of the Games. Once you put it on, it will lock instantly and you won’t be able to remove it.
When you receive your wristband in the mail, you must register it online before you arrive to the festival. Register your wristband here.
If you ordered multiple wristbands, make sure each person creates a new account and registers with their information before arriving at the Games. Please do NOT register someone else’s wristband for them.
WHAT YOU NEED TO KNOW ABOUT YOUR WRISTBAND
- Do NOT put on your wristband until the morning of the Games! (It will lock instantly and you won't be able to remove it.)
- It costs $10 to replace lost wristbands.
- Once you receive your CrossFit Games wristband in the mail, register it online. We will add a button to register your wristband to this page in the near future.
- If you ordered multiple wristbands, make sure to give a wristband to each of your Games buddies and have them each create a new account and register with their information before arriving in Madison. Please do NOT register someone else's wristband for them. This helps us track your unique wristband in case it gets lost or damaged.
- Only wristbands purchased from the official Ticketmaster website and ticketing partners are valid; do not purchase wristbands from third parties.
- Take care of your wristband and treat it like cash. Wristbands are non-transferable and non-exchangeable.
- Wristbands that are lost or stolen will only be replaced to the original purchaser or registered attendee and are subject to a replacement fee.
- Wristbands will be treated as void if tampered with or removed. Do not cut it.
- Do not remove your wristband until after the final day of the Games.
- Wristbands must be worn on the right wrist.
HOW TO PUT ON YOUR CROSSFIT GAMES WRISTBAND
Check out the video below to learn more about your RFID wristband and how to put it on correctly. Do NOT wear the wristband until the first day of the Games! Once you put it on, you won't be able to remove it. It has a one-way locking mechanism. Keep it on throughout the duration of the Games.
HOW WILL COLISEUM ACCESS WORK?
Your RFID wristband is programmed to know where you're allowed to go. If you purchased Festival + Coliseum tickets, you will be able to swipe your wristband at the Coliseum and enter the venue.
REGISTERING YOUR WRISTBAND
By registering your RFID, you will automatically be entered into a drawing for a chance to win a weekly Madison Club pass (valued at $1,000), and upgrade your ticket from a Festival Pass to a Festival + Madison Pass.
Register your wristband here.
FREQUENTLY ASKED QUESTIONS
DO I NEED TO DO ANYTHING WITH MY WRISTBAND BEFORE THE GAMES?
Before you arrive at the Games, please register your wristband online. Please check back here closer to the event to register your wristband
WHY SHOULD I REGISTER MY WRISTBAND ONLINE?
Registering your wristband protects you in case your wristband is lost, stolen, damaged or stops working. Only the person who registers their wristband or the original purchaser can be issued a replacement wristband. We won’t know it’s yours unless you register it.
I BOUGHT TICKETS BEFORE THE DEADLINE, BUT I STILL HAVEN’T RECEIVED MY WRISTBAND IN THE MAIL. WHAT SHOULD I DO?
Please email support@crossfitgames.com with your order confirmation number, name, and mailing address.
I LOST MY WRISTBAND! HOW DO I GET A REPLACEMENT?
If you lost your wristband during the event, you will need to visit will call outside the event entrance.
If you have registered your wristband online, we will be able to retrieve your information with the name and email address you provided upon registration, along with a matching valid photo ID. At that point, we would deactivate your old wristband and activate a new one for you. Replacement wristbands are subject to a replacement fee.
If you have NOT registered your wristband online, we may be able to retrieve your original ticket order. However, the original purchaser must be present with a matching valid photo ID in order to issue a new wristband to you. We would also need to know the UID number (longer set of digits found on the backside of the RFID saddle) of the lost wristband to deactivate it.
The CrossFit Games is NOT responsible for lost or damaged wristbands. Play it safe and register your wristband before you arrive!
Still have questions? Please e-mail support@crossfitgames.com and crossfitgames2018@fulfillments