Questions about the Games
How do I register for the Open?
Click on the red button on the upper right-hand corner of the Games site.
Login using the same e-mail address and password that you used in past years. This is important. It will ensure that your past performances and other statistics are connected with your profile.
New participants click "Create an account."
If you have any questions about what region you should compete in read "Open Registration - Region Selection" in the Rulebook (section 1.05-06). If you're still unsure contact firstname.lastname@example.org.
Once you've provided your basic information and accepted the terms and policies, you will complete registration by paying. Registration costs US$20 for athletes from the U.S., Canada, Australia, and Europe, and US$10 for athletes from the rest of the world.
Congratulations! You're now registered as a competitor.
You're all done unless you want to join your affiliate's team or opt out of the teenage division. Both of these actions must be completed before the close of score submissions for 16.1 on Monday, February 29, 2016, at 5 p.m. PT.
To join your affiliate's team, login and go to your Competition Page. Select your affiliate's name from the drop down. Next, select one of the teams from that affiliate in the drop down on the lower left.
To opt out of the teenage division, contact email@example.com.
How do I join or create a team?
Any athlete who has registered for the Open can join or create a team through their Competition Page.
To start, you must login to the Games site. The first page you see upon logging in is your Competition Page.
Select your affiliate.
Next, you will be able to select or register a team.
If your affiliate owner has already created a team, you will be able to select it from the drop down. If you are the affiliate owner or someone delegated with the task of creating the affiliate's team(s) go ahead and click "Register a team" (lower left corner).
You'll then begin the three-part team registration process. It costs $20 to register a team.
If you create a new team, you will serve as the Team Manager.
Do I need to register my affiliate?
No, you do not need to register your affiliate. All affiliates in good standing are already entered into the Games site.
Anyone can find your affiliate page by entering your affiliate's name into the search bar on the upper right-hand corner of the Games site.
Your affiliate members will also be able to see and select your affiliate from their Competition Page as soon as they complete the registration process. (See below.)
Once they click on the "Select your affiliate" drop down, they will be able to scroll through all of the affiliates in the region.
Affiliate Manager Issues
How do I become the Affiliate Manager?
Talk to the owner of your affiliate. The owner is first in line for the responsibility of affiliate management, but the owner can also choose to delegate the task to someone else.
To become the Affiliate Manager, you have to go to games.crossfit.com and click the red button in the upper righthand corner.
If you have already registered, you will be able to click "Manage Affiliate" on your Competition Page.
If you don't plan on registering, you can begin registration and bypass payment by clicking the link at the top of the first registration page.
The first step is to select the name of your affiliate from the drop down.
Next, enter the email address of the affiliate owner that is on record with CrossFit HQ.
If you enter the correct email address, a verification request will be sent to that email account. Click on the link in that email and follow the instructions to complete the process. If you would like to delegate this responsibility to another person, you may forward that email with the link to them.
Affiliate Managers must:
(1) Pass the online Judges Course,
(2) Commit to upholding the standards and ethics of the CrossFit Games, and
(3) Assert that they have the equipment, facility, and judges necessary to administer the workouts.
What email address does CrossFit have on record for my affiliate? I can't remember.
How do I change the email address CrossFit has on record?
How do I change the information on my affiliate's profile?
What is the difference between judging and validating a workout?
Judging involves watching the athlete perform the workout and ensuring that the athlete completes all of the reps according to the standards outlined on the CrossFit Games site. Anyone can be a judge during the Open. (However, any athlete who has a chance at qualifying for the Regional should use a judge who has passed the CrossFit Judges Course.)
Validating involves approving a score posted by an athlete. Only the Affiliate Manager can validate scores. The Affiliate Manager is either the affiliate owner, or a person delegated by the affiliate owner. The Affiliate Manager has passed the online Judges Course, committed to upholding the standards and ethics of the CrossFit Games, and asserted that they have the equipment, facility, and judges necessary to administer the workout. By validating the score, the Affiliate Manager gives the score the affiliate's stamp of approval.
Here's how the process works. All competitors have two options: They can either (1) film the workout and submit their score and video to the CrossFit Games site, or they can (2) complete the workout at a participating affiliate in front of a judge. If they chose to complete the workout at an affiliate, a judge will watch them through the entire workout and assure that they meet the standards. The athlete will then be responsible for submitting their score on the Games site before Monday at 5 p.m. PT. As part of the score submission process, the athlete will state where they completed the workout. The Affiliate Manager from that particular affiliate will then need to validate the score in order for it to appear on the Leaderboard.
Personal Profile Issues
I can't access to the email address that I used last year. Help!
No problem! You can still sign in using your old email address. Once you're in, you can change you e-mail address by clicking "Edit Profile" on your Competition Page.
Next, click "account settings."
On the account settings page, you will be able to change your e-mail address and other basic information like your name, sex, and birthday.
This is well worth the effort. By signing in using your old account name, all of your past performances and statistics will be present on your profile.
I forgot which email address I used in past seasons. How do I find it?
Go to the login page, and click "Forgot email?"
Games Support (firstname.lastname@example.org) will help you.
Do not create a new CrossFit account since that will fragment your competition history.
I forgot my password.
Try the password reset on the login page. This should work. Be sure to check your spam folder as the reset email may end up there.
I have multiple CrossFit accounts. Can I merge them so my information is all in one place?
No, you cannot merge multiple CrossFit accounts.
We ask that you do NOT create a new account if you have ever competed with us, or participated in any CrossFit event including Hope or one of our seminars or online courses. By creating multiple accounts, you are fragmenting your information and past achievements.
If you have forgotten the e-mail address or password that you used in the past, attempt to retrieve it before contacting email@example.com. Support will help you access your old account, and it's well worth the effort.
How can I edit my name, date of birth, or gender on my profile?
Login to the Games site.
Click on your profile picture (default = Pukie) on the top right corner of the page.
Once you click on the photo, you will see multiple options to choose from. Click on "My Profile" and "Account Settings."
Within Account Settings, you will be able to edit all of your basic information up until the start of the Open.
After the Open begins, you will need to contact firstname.lastname@example.org for assistance.
How can I delete my profile?
We cannot delete your profile entirely. When you signed up for a public competition and submitted scores during the Open, you became part of the history of the season.
If you would like your profile hidden, please contact Games support (email@example.com).
I completed the workout at a CrossFit affiliate. How do I submit my score?
During the Open, you will be able to submit a score from your Competition Page. Each week there will be a section of the page where you can submit a score.
When you go to submit a score it will ask you, “How will this workout be validated?” Select: Performed at an affiliate. You will need to select the affiliate, the name of your judge, the score, and tiebreak time (if applicable).
I filmed my performance of the Open workout. How do I submit the video?
You will be able to submit a video from your Competition Page. When you go to submit a score it will ask: “How will this workout be validated?” Select: "Video." You will then be asked to upload the link to your video. You will still need to enter the score and tiebreak time (if applicable).
I missed the deadline. Can I submit a late score?
No. We do not accept late scores under any circumstances. To report technical difficulties with the score submission process, send an email to firstname.lastname@example.org before the deadline with your name, score, the name of the affiliate validating it, or a working video url. Any emails received after the deadline will not be considered.
It is the sole responsibility of the athlete to ensure the timely and successful submission of their workout each week. Submissions that are incomplete (missing scores, name of Affiliate, name of Judge or containing video links which do not work, etc.), will not be accepted.
My video is too long for YouTube. What can I do?
By default, you can upload videos that are 15 minutes long to YouTube. To upload longer videos, follow these steps:
1. Visit the upload page at www.youtube.com/my_videos_upload
2. Click Increase your limit at the bottom of the page, or visit https://www.youtube.com/verify
3. Follow the steps to verify your account with a phone. You can choose between receiving the verification code through text message on a mobile phone or getting an automated voice message on your phone.
Once you've increased your limit, make sure you're using an up-to-date version of your browser so you can upload files greater than 20GB. The maximum file size you'll be able to upload to YouTube is 128GB and the maximum duration is 11 hours.
If that doesn't work, you can purchase a premium YouTube account, which will allow you to upload longer videos. Or you can try uploading the video to Vimeo or any other video-sharing site.
My video is uploading slowly. Help!
Try compressing your video so that it's smaller and easier to upload. You can find more information on how to compress video for YouTube or Vimeo here.
To report technical difficulties with the score submission process, send an email to email@example.com before the deadline with your name, score, and a functional video url. Any emails received after the deadline will not be considered.
How do I get my score validated?
The Affiliate Manager from the affiliate where you completed the workout is the only person who can validate your score. They will need to log into their account and validate the scores before the validation deadline.
I've submitted a score. Why isn't it on the Leaderboard?
Your score will not appear on the Leaderboard until the Affiliate Manager validates it.
Why is my score gray on the Leaderboard?
Your score is gray because the Open workout submission period is not over and the Affiliate Manager has not validated your score yet. In other words, it's in the system, but it's not official yet.
Team Documentation Questions (NEW)
Do I need to document my training?
Yes, all athletes and teams must document their workouts and their compliance with the More Than Half Rule. The More Than Half Rule states that team athletes must train at the designated team location more than half of their training days per week, AND must train for more sessions at the team facility than at any other single location or combination of other locations.
Documentation is especially necessary if there is any reason to question whether a member of a team meets the requirements. For example, an athlete who lives a long distance from the team gym, coaches at a gym other than the team gym, or recently changed gyms, must keep detailed records tracking the dates, times, and locations for all of their workouts.
CrossFit Inc. may, at any time during the CrossFit Games season, require an athlete to produce this documentation proving they have indeed met the team requirements. If the athlete cannot prove they meet all requirements, the team and individual athlete may be subject to disqualification. All athletes shall provide the following documentation:
-Training Log - All athletes must keep a detailed record of their workouts in a training log.
-Photos - The athlete's training log must be accompanied by supporting photographic evidence. An athlete must take date and time stamped photos or "selfies", including an identifying feature of the gym, for every training session. These photos are to be stored in a dedicated email or document folder to be retrieved as necessary.
-Social Media - Date and time stamped photos may alternatively be posted on a dedicated social media page (eg: Facebook, Instagram) as a chronological record of workouts.
How should I document my training?
Document your training with a Training Log.
The Training Log should outline the dates and times of workouts at the team location. This log should be accompanied by photo evidence to support the athlete’s log. An athlete should take date and timestamped “selfie” photos (including an identifying feature of the gym) for every training session they attend at the Team gym. The athlete should email these photos to their own email account and store them in a dedicated folder to be retrieved as necessary. Athletes should also post these photos on a dedicated social media page as a chronological record of their workouts.
How To Create a Training Log
(1) Create spreadsheet with four columns.
Column 1: Date and time of each training session.
Column 2: Location of the training session. (Which gym / training location.)
Column 3: Where to find the photo documenting the training session. (Ex. in a folder, Facebook group, etc.)
Column 4: What workout was done during that session.
(2) Take a "selfie" at each training session. Include the date and time, and an identifying feature of the gym. Post to social media.
Private Facebook groups can be a great way to document team training sessions, workouts, etc. without sharing with all of your friends.
(3) Email photos of training sessions to yourself, and store in a dedicated folder.
Where is the Judges Course?
You can find the course at oc.crossfit.com.
How much does it cost?
Who must take the course?
Anyone who intends to manage an affiliate, judge an aspiring regional athlete, or review Open video submissions must take and pass the 2016 CrossFit Judges Course. It's also required for Masters Qualifier, Regional, and Games judges.
Upon successful completion of this course a Certified CrossFit Trainer may claim 2 CEUs towards their continuing education.
All judges must take and pass the latest edition of the course. A new edition of the course has been released every year (2014, 2015, 2016). Even if you passed in 2014 or 2015, you will need to take and pass the 2016 course.
It's acting strange. How can I have the optimal experience of the course?
Avoid iPads, tablets, and smart phones.
Switch to a desktop or laptop computer.
Try using a different browser, such as Chrome, Firefox, Opera, Safari, or Internet Explorer.
Clear your browser's cache. (Here's how.)
Where can I view my certificate?
Your 2016 CrossFit Judges Course certificate will be provided on oc.crossfit.com after you pass the course. Click the black "VIEW CERTIFICATE" button on the lower right hand side of oc.crossfit.com.
Your certificate will not be displayed on your Games site profile.
If you can't view your certificate, please contact firstname.lastname@example.org.
I believe someone is cheating. How do I report them?
An athlete may contact email@example.com to file an investigation into unfair practices or Rulebook violations by athletes, teams or judges. Games Support will provide the complainant with detailed instructions to initiate the investigation.